Organise a message so the reader knows what help you need.
Writing · Guide version 1.0
These guides offer optional practice. They do not provide an assessment result, skill level or proof of competence. Ask your provider for help or an alternative format.
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Try these steps
Decide who will read your message and why you are writing.
Name the topic in the subject or first sentence.
Explain the situation briefly using the details the reader needs.
Ask a clear question or describe the action you are requesting.
Read again. Check names, dates, spelling and tone.
Practice activity
Draft a message asking your trainer to explain part of a course task. Include the task name, what you tried and your question.
Talk or think about
Can the reader tell what you need?
Have you left out unrelated personal information?
Would reading aloud help you improve the message?
Keep any practice notes somewhere private. This page does not collect or save your responses.
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